FAQs

WHAT IS CULT POP BOX??

Cult Pop Box is a Mystery box dedicated to the Cult Classics of the 80s & 90s. Each month brings a new theme based on one of our favorite Cult Classic Movies!

WHAT'S INSIDE??

Collectibles, Apparel, Decor, Accessories, & Enamel Pins are just some of the type of items that will be featured in the box each month. Items will usually reflect the theme and pay homage to the theme, a scene, etc.

We love to support rad Small Shops and Businesses and will feature them in the boxes from time to time, so please take this into consideration when scooping up the box! 

WHAT IF I HAVE ALLERGIES??

Cult Pop Box is a generalized box and may contain items that can cause allergic reactions if you are allergic. Ingredients are provided on any Bath, Beauty, & Food items that may be included and it is highly recommended that if you see an ingredient you are allergic to, DO NOT use that item.

If a food item is included in a box, it is usually included more as a tribute/reference or meant to be as a collectible item and for show, not necessarily for consumption. 

I DIDN'T RECEIVE A SHIRT BUT WAS ASKED MY SIZE AT CHECKOUT??

Apparel is just one of the type of items that COULD be included in a box. Items vary month to month and are not guaranteed in every box. Sizing is asked at checkout in case there will be apparel in a specific box.

IS CULT POP BOX AVAILABLE WITH A MONTHLY RENEWAL OPTION??

Boxes are currently only available without a automatic renewal option at this time. While the goal is to offer a subscription option in the near future, we are only offering one time purchases on the boxes.

DO YOU SHIP OUTSIDE OF THE US??

Shipping is currently only available to those in the US and CANADA at this time. Due to new, higher customs fees and tariffs put in place, International shipping is not an option until further notice. We are hoping to change this in the near future.

WHEN WILL MY BOX SHIP??

All boxes are for PRE ORDER and will ship at the END of their specific theme month. For example, if you pre order the January Themed Box, your box will ship at the END of January. Once your box officially ships you'll receive a confirmation email with a tracking number. All boxes ship via USPS and can be tracked on their website. 

I WAS CHARGED A CUSTOMS FEE?

Customs Fees may occur for those in Canada. These charges and fees are out of our control as they are not charged by Cult Pop Box. It is not known if you will or will not have to pay a Customs fee to receive your box. Refusing to pay Customs fees or charges may result in Customs holding your box or sending your box back. Refunds will not be given for refusal to pay Customs Fees or if your box is sent back for non payment or for being unclaimed. If a box is sent back and you would still like to receive it, additional shipping charges will be required to resend. 

REFUNDS??

Unfortunately due to the nature of the boxes and their items, there are no refunds after a box is received by those purchasing the box. 

WHAT IF I RECEIVED A DAMAGED ITEM OR ARE MISSING AN ITEM?

If you receive a damaged item, or are missing an item, please contact us right away so a replacement item can be sent to you. 

VENDORS/SHOPS

Interested in having your product or item featured in an upcoming box? Please feel free to shoot an email to cultpopbox@gmail.com 

DON'T SEE YOUR QUESTION ANSWERED HERE??

Feel free to shoot us an email (cultpopbox@gmail.com) any time with any questions or concerns you may have! Someone will get back with you within 48 hours!